Customer Experience Agent — Fast Pay & Bonuses

U-Haul; Richmond (VA); Hybrid; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Zusammenfassung

U-Haul is seeking a Customer Service Representative at 2930 N Boulevard, Richmond, VA. You will work as part of a friendly team to help customers with U-Haul products and services, using U-Scan technology to dispatch and manage rentals, and to inspect equipment.

The role requires a valid driver's license and the ability to lift up to 50 lbs; certifications for propane filling and forklift operation are offered after employment.

Qualifikationen

• HS diploma or equivalent required.
• Valid driver's license and clean driving record preferred.
• Ability to lift up to 50 lbs and stand for long periods.

Aufgaben

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up trucks and trailers; clean and inspect equipment.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring; propane fill (certification offered).
• Drive a forklift (certification offered).
• Participate in U-Haul University training.

Kenntnisse

Customer service

Team player

Communication

Ausbildung

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Jobbeschreibung

U-Haul is seeking a Customer Service Representative at 2930 N Boulevard, Richmond, VA. You will work as part of a friendly team to help customers with U-Haul products and services, using U-Scan technology to dispatch and manage rentals, and to inspect equipment.

The role requires a valid driver's license and the ability to lift up to 50 lbs; certifications for propane filling and forklift operation are offered after employment.