Customer Experience Agent - Exclusive Hiring Event

EchoStar; Tulsa (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision insurance

Life Insurance

HSA

401(K) with company match

Employee Stock Purchasing Program

Tuition Reimbursement

DISH TV benefit

Boost Mobile plans

Job summary

EchoStar seeks a Customer Experience Agent in Tulsa to handle tech support and customer service calls, helping customers resolve issues and enjoy DISH services. You will promote products while delivering high-quality support in a fast-paced environment.

The role is on-site with full-time hours, requiring reliability and strong communication skills. Training is provided, with opportunities for growth and performance-based incentives.

Qualifications

• Six months of related customer service and troubleshooting experience and/or training.
• Ability to work full-time on-site.
• Flexible to work shifts that might include evenings, weekends, or holidays.
• Smartphone or device with active data network connection.

Responsibilities

• Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift.
• Engage with a diverse consumer base to provide solutions for customer needs and technical issues.
• Promoting additional products and services.

Skills

Customer Service

Dependability

Resilience

Problem Solving

Continuous Development

Multitasking

Integrity

Education

High school diploma or GED

Job description

Summary

As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.

Job Duties and Responsibilities

Join our Customer Experience Team: Exclusive Hiring Event in Tulsa, Oklahoma

Ready to ditch the weeks-long interview cycle? Join our hiring event in Tulsa on October 14th. We are providing office tours, handing out SWAG and making same-day offers!

Opportunities:

• Opportunity to receive a promotion within your first year

• Connect customers with the solutions they love

• High-energy culture

Elevate your career in a dynamic environment at EchoStar, where you grow your career here faster.

The Process:

• Phone Interview:A recruiter will contact you to schedule a brief 5-10 minute phone call.

• Your Exclusive Invitation:Speak with our recruiters and you'll receive an exclusive invite from our recruiting team to join us at the event.

The Event:

We've designed an experience where you'll tour the office to get an exclusive feel for our company culture. Dive into this unique opportunity to showcase your skills, interview directly with hiring managers and fast-track your way into a new career with potential same-day offers!

Event Details: Yourexclusive invite to the event will be scheduled by your recruiter once you apply.

Date: Wednesday, October 14th 2026

Location: EchoStar / DISH Office in Tulsa, OK

Customer Experience Agent

$18.50/hr - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training!

What You'll Be Doing:

• Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift

• Engage with a diverse consumer base to provide solutions for customer needs and technical issues

• Promoting additional products and services

What's in it for You:

• Career Growth:Opportunity to promote within your first year!

• Comprehensive Benefits:Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement

• Exclusive Perks:Complimentary DISH TV (5/month), and Boost Mobile plans (starting at $15/month)

Skills - Experience and Requirements

Requirements:

• High school diploma or GED
• Ability to work full-time on-site
• Six months of related customer service and troubleshooting experience and/or training
• Flexible to work shifts that might include evenings, weekends, or holidays
• Smartphone or device with active data network connection
• Pre-employment screen
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings
• Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity