Customer Experience Agent - Car Rental

Fox Rent A Car, Inc.; San Jose (CA); On-site; USD 24,253 - 34,542; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car, Inc. is hiring a Customer Service Agent to provide a warm welcome to returning customers, conduct vehicle inspections, and assist with luggage. Strong people skills and a valid Driver's License are essential for this full-time position in San Jose, California.

The role includes maintaining a clean ready line area and ensuring vehicles are prepared for customer pick-up. In addition, employees enjoy benefits such as medical, dental, and employee discounts.

Qualifications

• Must have a valid Driver's License.
• High School Diploma or equivalent is required.
• Strong interpersonal skills to interact with customers positively.

Responsibilities

• Provide a warm, friendly welcome to returning customers.
• Conduct thorough inspections of returning vehicles.
• Ensure vehicles are meticulously cleaned and ready.
• Assist customers with luggage when necessary.

Skills

Top-notch people skills

Ability to troubleshoot with a smile

Patience and understanding

Education

High School Diploma or equivalent

Valid Driver's License

Job description

Fox Rent A Car, Inc. is hiring a Customer Service Agent to provide a warm welcome to returning customers, conduct vehicle inspections, and assist with luggage. Strong people skills and a valid Driver's License are essential for this full-time position in San Jose, California.

The role includes maintaining a clean ready line area and ensuring vehicles are prepared for customer pick-up. In addition, employees enjoy benefits such as medical, dental, and employee discounts.