Car Rental Customer Experience Agent

Fox Rent A Car Inc.; San Jose (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Fox Rent A Car is seeking a Ready Line/Return Agent to deliver friendly, efficient service at the San Jose location. You will greet customers, perform vehicle inspections, collect keys, and resolve issues to ensure a smooth rental experience.

The role emphasizes attention to detail, strong communication, and teamwork in a fast-paced environment where safety and quality are priorities.

Qualifications

• Must have a valid driver’s license.
• High School Diploma or equivalent.
• Customer service experience and strong communication skills preferred.

Responsibilities

• Welcome returning customers with a positive demeanor.
• Inspect returning vehicles for damage, mileage, and fuel levels.
• Secure keys and check for personal belongings.
• Notify management of mechanical damage or issues.

Skills

People skills

Troubleshooting

Patience

Education

High School Diploma or equivalent

Valid Driver's License

Job description

Fox Rent A Car is seeking a Ready Line/Return Agent to deliver friendly, efficient service at the San Jose location. You will greet customers, perform vehicle inspections, collect keys, and resolve issues to ensure a smooth rental experience.

The role emphasizes attention to detail, strong communication, and teamwork in a fast-paced environment where safety and quality are priorities.