Customer Experience Advocate | Growth & Flex Schedule

Yesenia Alvarez - State Farm Agent; Garland (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Yesenia Alvarez - State Farm Agent in Garland, Texas is seeking a Customer Relations Representative to enhance customer experiences and contribute to agency growth. Your role will focus on managing inquiries, coordinating with team members, and ensuring customer satisfaction.

The ideal candidate should possess strong communication skills and a background in customer service. We offer a supportive work environment with opportunities for advancement, flexible hours, and wellness benefits.

Qualifications

• Strong communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem‑solving skills

Experience in customer service

Ability to handle high‑stress situations calmly

Job description

Yesenia Alvarez - State Farm Agent in Garland, Texas is seeking a Customer Relations Representative to enhance customer experiences and contribute to agency growth. Your role will focus on managing inquiries, coordinating with team members, and ensuring customer satisfaction.

The ideal candidate should possess strong communication skills and a background in customer service. We offer a supportive work environment with opportunities for advancement, flexible hours, and wellness benefits.