Account Associate - Flexible Schedule & Advancement

Yesenia Alvarez - State Farm Agent; Garland (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Yesenia Alvarez - State Farm Agent is looking for an Account Associate to support daily operations and customer success. This role involves managing customer accounts and serving as a liaison between clients and agency departments.

The ideal candidate will have strong organizational skills and experience in customer service, with a preference for bilingual candidates fluent in Spanish. You'll play a critical role in improving customer relations and growing the agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Bilingual Spanish

Job description

Yesenia Alvarez - State Farm Agent is looking for an Account Associate to support daily operations and customer success. This role involves managing customer accounts and serving as a liaison between clients and agency departments.

The ideal candidate will have strong organizational skills and experience in customer service, with a preference for bilingual candidates fluent in Spanish. You'll play a critical role in improving customer relations and growing the agency.