Customer Experience Advocate | Flexible Schedule & Growth

Theresasaizwilmert; Albuquerque (NM); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Theresasaizwilmert is seeking a Customer Relations Representative - State Farm Agent Team Member in Albuquerque, New Mexico. This role focuses on generating exceptional customer experiences and resolving inquiries, enhancing both agency growth and community support.

The ideal candidate will exhibit strong communication and problem-solving skills, ensuring customer satisfaction and advocating for the community. Opportunities for internal growth will be available for motivated and sales-oriented individuals.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Theresasaizwilmert is seeking a Customer Relations Representative - State Farm Agent Team Member in Albuquerque, New Mexico. This role focuses on generating exceptional customer experiences and resolving inquiries, enhancing both agency growth and community support.

The ideal candidate will exhibit strong communication and problem-solving skills, ensuring customer satisfaction and advocating for the community. Opportunities for internal growth will be available for motivated and sales-oriented individuals.