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Benefits offered by this job
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Job summary
Denise Dowell - State Farm Agent is seeking a Customer Service Representative in Manvel, Texas. The ideal candidate will excel in providing exceptional customer experiences, assisting with policy changes, and processing claims. You will thrive in a dynamic team environment while maintaining accurate customer records. We're looking for detail-oriented individuals with strong communication skills. Bilingual Spanish is a plus and candidates should have a passion for helping others. Flexible schedules and opportunities for advancement are offered.
Qualifications
Previous customer service experience preferred.
Ability to work in a fast-paced environment.
Strong problem-solving skills.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Skills
Communication and interpersonal skills
Detail-oriented
Multitasking
Bilingual Spanish
Job description
Denise Dowell - State Farm Agent is seeking a Customer Service Representative in Manvel, Texas. The ideal candidate will excel in providing exceptional customer experiences, assisting with policy changes, and processing claims. You will thrive in a dynamic team environment while maintaining accurate customer records. We're looking for detail-oriented individuals with strong communication skills. Bilingual Spanish is a plus and candidates should have a passion for helping others. Flexible schedules and opportunities for advancement are offered.