Insurance Customer Advocate — Flexible Schedule & Growth

Russ Glaze; Borger (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Russ Glaze - State Farm Agent in Texas seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and guide clients through policy options. You will collaborate with the agency team to resolve questions and support community members.

Ideal candidates are customer-focused, detail-oriented, and comfortable multitasking across policy changes, claims, and records. Bilingual Spanish is a plus, and a friendly, empathetic approach helps drive growth and client

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Russ Glaze - State Farm Agent in Texas seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and guide clients through policy options. You will collaborate with the agency team to resolve questions and support community members.

Ideal candidates are customer-focused, detail-oriented, and comfortable multitasking across policy changes, claims, and records. Bilingual Spanish is a plus, and a friendly, empathetic approach helps drive growth and client