Customer Experience Advocate - Flexible Schedule & Growth

Nathan Pica-Anderson - State Farm Agent; Cottage Grove (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nathan Pica-Anderson - State Farm Agent in Cottage Grove, MN is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and support daily agency operations. You will coordinate with team members to resolve issues and nurture community relationships.

The ideal candidate has strong communication skills, a calm demeanor under pressure, and a willingness to learn. This role offers growth opportunities, a flexible schedule, and benefits including health insurance

Qualifications

• Strong communication and problem-solving abilities.
• Previous customer service experience preferred.
• Ability to stay calm under high stress.

Responsibilities

• Handle customer inquiries and resolve issues.
• Maintain and update customer records.
• Support retention strategies for customers.
• Coordinate with other departments to ensure satisfaction.

Skills

Customer service

Communication

Problem solving

Job description

Nathan Pica-Anderson - State Farm Agent in Cottage Grove, MN is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and support daily agency operations. You will coordinate with team members to resolve issues and nurture community relationships.

The ideal candidate has strong communication skills, a calm demeanor under pressure, and a willingness to learn. This role offers growth opportunities, a flexible schedule, and benefits including health insurance