Insurance Customer Advocate — Flexible Schedule & Growth

Mark Nguyen - State Farm Agent; Portland (OR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Nguyen - State Farm Agent in Portland, Oregon, is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency. The successful candidate will manage inquiries, assist with policy changes, and process claims while maintaining accurate customer records.

We are looking for a detail-oriented and empathetic individual with strong communication skills to join our team. Bilingual candidates are preferred, and there are ample opportunities for professional advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Mark Nguyen - State Farm Agent in Portland, Oregon, is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency. The successful candidate will manage inquiries, assist with policy changes, and process claims while maintaining accurate customer records.

We are looking for a detail-oriented and empathetic individual with strong communication skills to join our team. Bilingual candidates are preferred, and there are ample opportunities for professional advancement.