Customer Experience Specialist — Flexible Hours & Growth

Dustin Stifter - State Farm Agent; Mendota Heights (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Dustin Stifter - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and support agency growth in Mendota Heights, Minnesota. In this role, you will manage inquiries, resolve issues, and coordinate with the team to ensure customer satisfaction.

The ideal candidate possesses strong communication and problem-solving skills, with a preference for those experienced in customer service. Join our close-knit team and contribute to a positive work environment while advancing your career.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Dustin Stifter - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and support agency growth in Mendota Heights, Minnesota. In this role, you will manage inquiries, resolve issues, and coordinate with the team to ensure customer satisfaction.

The ideal candidate possesses strong communication and problem-solving skills, with a preference for those experienced in customer service. Join our close-knit team and contribute to a positive work environment while advancing your career.