Customer Experience & Admin Specialist

Crash-Champions-Collision-Repair-Team-1; Crest Hill (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Crest Hill, IL is seeking an administrative front desk role to greet customers, handle calls, and support the General Managers and Service Advisors. You will manage clerical tasks, receivables/payables, and maintain basic spreadsheets to balance month-end statements.

Join a growing collision repair network offering medical, dental, vision, life and disability insurance, plus a 401(k) plan with match and paid holidays. The compensation aligns with posted hourly rates.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Clean workspace; first point of contact for customers.
• Manage all calls, walk-ins, and written correspondence, directing to the appropriate person/department.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, data entry into accounting systems and spreadsheets; balance month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Analytical skills

Multitasking

Communication skills

Patience

Job description

Crash Champions in Crest Hill, IL is seeking an administrative front desk role to greet customers, handle calls, and support the General Managers and Service Advisors. You will manage clerical tasks, receivables/payables, and maintain basic spreadsheets to balance month-end statements.

Join a growing collision repair network offering medical, dental, vision, life and disability insurance, plus a 401(k) plan with match and paid holidays. The compensation aligns with posted hourly rates.