Customer Excellence Specialist: Data Entry & Support

Jobtailor; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Miami, FL seeks a detail‑oriented Customer Service / Data Entry Assistant to accurately input purchase orders and routine inquiries into the company database, verify data, and resolve discrepancies. You will handle calls and emails, support pricing questions, process returns, and collaborate with Sales and other departments to ensure smooth order servicing.

The role emphasizes accuracy, fast typing, and the ability to multitask in a busy environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service in a sales-driven environment.
• Proficiency in Microsoft Office Suite.
• Strong typing and data-entry accuracy.
• Excellent written and verbal communication.
• Ability to work independently and multitask.

Responsibilities

• Input data from orders and calls into the company database.
• Verify data accuracy and completeness.
• Address discrepancies and correct errors promptly.
• Handle customer inquiries via calls and emails.
• Process returns and sample orders.
• Collaborate with Sales for pricing and service issues.
• Manage low-complexity customer accounts (EDI and portals).
• Complete administrative tasks and filing.
• Report to the Post-Sales Manager.

Skills

Data Entry

Customer Service

Typing

Attention to Detail

Communication Skills

Organization

Multitasking

Problem Solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office

EDI Systems

Customer Portals

Job description

Jobtailor in Miami, FL seeks a detail‑oriented Customer Service / Data Entry Assistant to accurately input purchase orders and routine inquiries into the company database, verify data, and resolve discrepancies. You will handle calls and emails, support pricing questions, process returns, and collaborate with Sales and other departments to ensure smooth order servicing.

The role emphasizes accuracy, fast typing, and the ability to multitask in a busy environment.