Customer Engineer – Networking & DOCSIS Systems

WNC Corp.; Branchburg Township (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

WNC Corp. is seeking a Customer Engineer based in Branchburg, New Jersey. This role involves collaborating with R&D and QA teams to design and optimize DOCSIS Customer Premise Equipment while providing technical support. Candidates should possess a BS/MS degree and 5+ years of experience in relevant fields.

Familiarity with various network and automation tools is essential, with an emphasis on problem-solving skills. The job requires willingness to learn and adapt in dynamic environments.

Qualifications

• 5+ years of work experience in a relevant field.
• Experience in automation frameworks and operations.
• Knowledge of IPTV and video delivery systems.

Responsibilities

• Collaborate with R&D and QA teams.
• Support product technical acceptance and certification.
• Analyze and resolve complex DOCSIS-related issues.

Skills

Analytical skills

Problem-solving skills

Scripting skills in shell and batch scripts

Network knowledge (TCP/IP V4/V6)

Education

BS/MS degree in Computer Science or Electrical Engineering

Tools

Wireshark

Docker

OctoScope

Job description

WNC Corp. is seeking a Customer Engineer based in Branchburg, New Jersey. This role involves collaborating with R&D and QA teams to design and optimize DOCSIS Customer Premise Equipment while providing technical support. Candidates should possess a BS/MS degree and 5+ years of experience in relevant fields.

Familiarity with various network and automation tools is essential, with an emphasis on problem-solving skills. The job requires willingness to learn and adapt in dynamic environments.