Customer Engagement & Sales Support Lead

Core-Mark; La Crosse (WI); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group in the United States (Wisconsin) seeks a Sales Support Supervisor to lead the sales support team, liaison with sales personnel, and track marketing promotions. The role supports ongoing programs, bill backs, and incentives while ensuring timely reporting to management.

Key responsibilities include staffing and coaching the team, resolving issues, and maintaining accurate weekly territory data. A strong customer-service mindset and supervisory experience are essential.

Qualifications

• High School Diploma or GED or equivalent experience.
• 4–6 years customer service, sales support or related experience with supervisory exposure.
• Preferred: Bachelor's degree in business, sales/marketing or related field.
• Experience in foodservice industry and supervisory roles preferred.

Responsibilities

• Supervises sales support associates including staffing, training, coaching and performance management.
• Acts as exclusive liaison for all sales personnel and manages follow-up on requests and issues.
• Designs and manages tracking methods for sales and marketing programs; reports results to stakeholders.
• Administers and manages all sales incentives, including coordinating resources used in sales tracking, incentive payments, processing and communicating results.
• Records sales results by territory on a weekly basis to provide current data to the field and management.
• Performs as backup to the Customer Service department and handles related duties as assigned.

Skills

Customer service

Sales support

Team leadership

Communication

Education

High School Diploma/GED

Bachelor's degree

Job description

Performance Food Group in the United States (Wisconsin) seeks a Sales Support Supervisor to lead the sales support team, liaison with sales personnel, and track marketing promotions. The role supports ongoing programs, bill backs, and incentives while ensuring timely reporting to management.

Key responsibilities include staffing and coaching the team, resolving issues, and maintaining accurate weekly territory data. A strong customer-service mindset and supervisory experience are essential.