Customer Enablement & Lifecycle Orchestrator

Cigna Health and Life Insurance Company; Florida; Híbrido; USD 55 000 - 85 000; Tempo integral

Resumo da oferta

Cigna Health and Life Insurance Company is seeking a Customer Enablement Specialist to support onboarding, lifecycle management, and ongoing enablement initiatives. You will coordinate requests, manage milestones, and partner with Sales, Finance, Contracting, Pricing, and Compliance to ensure a seamless customer experience.

The role emphasizes critical thinking, problem solving, and proactive execution to drive efficiency, account maintenance, and customer growth while maintaining high standards

Qualificações

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years in customer operations, sales administration, account management, project coordination, or related field.
• Strong critical thinking, analytical reasoning, and independent problem solving.
• Excellent organizational, communication, and cross-functional collaboration skills.
• Proficiency in Microsoft Office and enterprise business systems.

Responsabilidades

• Coordinate customer onboarding, account maintenance, and enablement activities throughout the lifecycle.
• Track milestones, dependencies, and requirements; address barriers to completion.
• Collaborate with Sales, Finance, Contracting, Pricing, Compliance, Operations to align requirements.
• Identify process improvements and support workflow enhancements and automation.

Descrição da oferta de emprego

Cigna Health and Life Insurance Company is seeking a Customer Enablement Specialist to support onboarding, lifecycle management, and ongoing enablement initiatives. You will coordinate requests, manage milestones, and partner with Sales, Finance, Contracting, Pricing, and Compliance to ensure a seamless customer experience.

The role emphasizes critical thinking, problem solving, and proactive execution to drive efficiency, account maintenance, and customer growth while maintaining high standards