Customer-Driven Service Advisor for Auto & Powersports

HMMS LLC; Millcreek Meadows (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 8%

Paid Time Off

Paid Holidays

Employee Purchase Program

Job summary

Honda Marysville Motorsports is seeking a motivated Service Advisor to be the primary customer liaison in our service department. You will listen to needs, communicate recommendations, provide accurate estimates, and keep customers informed throughout the service journey.

Ideal candidates have high school education and proven customer service experience, with strong communication and problem‑solving skills to build lasting relationships and ensure a positive service experience.

Qualifications

• High school diploma or GED is required.
• Experience in customer service or a customer-facing role is preferred.
• Strong communication and customer service skills are essential.
• Ability to manage multiple customers and priorities in a fast-paced environment.

Responsibilities

• Greet customers promptly with a professional, friendly attitude.
• Serve as the primary point of contact for customers throughout the service process.
• Listen to customers to understand concerns, service needs, and expectations.
• Document customer concerns and requested services accurately.
• Communicate needs clearly with Service Technicians.
• Review maintenance and repairs with customers and answer questions.

Skills

Customer service

Communication skills

Problem solving

Organization

Education

High school diploma

Job description

Honda Marysville Motorsports is seeking a motivated Service Advisor to be the primary customer liaison in our service department. You will listen to needs, communicate recommendations, provide accurate estimates, and keep customers informed throughout the service journey.

Ideal candidates have high school education and proven customer service experience, with strong communication and problem‑solving skills to build lasting relationships and ensure a positive service experience.