Customer-Driven Service Advisor: Elevate Vehicle Care

Hoffman Of West Simsbury Inc; Simsbury (CT); On-site; USD 34,000 - 42,000; Full time

Job summary

Hoffman Of West Simsbury Inc seeks a customer service oriented professional to manage the complete service experience with a focus on customer satisfaction. The role emphasizes clear communication and timely issue resolution to uphold the company’s standards.

The candidate should be prepared for a fast-paced environment, maintain a positive public image, and collaborate with teammates to leverage technology for better service delivery.

Qualifications

• High School Diploma required.
• 1-2 years’ experience in a customer service environment preferred.
• Able to adapt to change with a customer-centric mindset.
• Strong communication skills—oral, written, and listening.

Responsibilities

• Handle customers throughout the service experience with satisfaction as the priority.
• Promote a positive image of the company and resolve customer issues.
• Serve as an advocate for teammates and support technology advancement.

Skills

Customer service

Communication

Problem solving

Technology awareness

Education

High School Diploma

Job description

Hoffman Of West Simsbury Inc seeks a customer service oriented professional to manage the complete service experience with a focus on customer satisfaction. The role emphasizes clear communication and timely issue resolution to uphold the company’s standards.

The candidate should be prepared for a fast-paced environment, maintain a positive public image, and collaborate with teammates to leverage technology for better service delivery.