Customer-Driven Sales Floor Associate | Merchandising & Service

Goodwill Industries of Middle Tennessee; Columbia (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of Middle Tennessee in Columbia II is seeking a Retail Sales Floor Associate to help maintain a clean, organized, and welcoming store environment. You will assist shoppers, handle POS transactions, and support merchandising and store readiness throughout shifts.

The role emphasizes friendly, efficient service and adherence to Goodwill's mission and values, with focus on shopper experience, safety, and daily operations.

Qualifications

• High School Diploma or equivalent preferred.
• Prior retail, customer service, or production experience preferred.
• Ability to deliver friendly, respectful, and helpful shopper service.
• Ability to follow established processes, procedures, and safety guidelines.
• Basic math skills and attention to detail for accurate transactions.

Responsibilities

• Support a consistently positive shopper experience by maintaining a clean and welcoming store.
• Process point-of-sale transactions accurately and efficiently.
• Support merchandising standards and store presentation.
• Assist shoppers with questions, product location, and checkout needs.
• Maintain cleanliness and safety across shopper-facing areas.
• Follow opening/closing routines and daily operations.

Skills

Friendly client service

Safety guidelines

Basic math

Flexible schedule

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Middle Tennessee in Columbia II is seeking a Retail Sales Floor Associate to help maintain a clean, organized, and welcoming store environment. You will assist shoppers, handle POS transactions, and support merchandising and store readiness throughout shifts.

The role emphasizes friendly, efficient service and adherence to Goodwill's mission and values, with focus on shopper experience, safety, and daily operations.