Customer-Driven Sales Associate

Hibbett; Missouri; On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett in Jackson, MS is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable about store departments and promote merchandise, promotions, and services while upholding store policies.

The role emphasizes assisting customers, achieving sales goals, and serving as an ambassador for the brand to create a memorable shopping experience. Prior experience in customer service is valued.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter, self-initiated to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service as highlighted in the customer service manual, assisting customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards as listed in the manuals and memos.
• Assist in daily store operations including completing work lists, clean-up, weekly shipments, and maintenance.
• Utilize product knowledge to present merchandise and promote sales.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend staff meetings and tech clinics for the store.
• Protect assets and financial information by ensuring internal control procedures are effective.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Team player

Job description

Hibbett in Jackson, MS is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable about store departments and promote merchandise, promotions, and services while upholding store policies.

The role emphasizes assisting customers, achieving sales goals, and serving as an ambassador for the brand to create a memorable shopping experience. Prior experience in customer service is valued.