In-Store Sales & Customer Service Pro

Hibbett; Biloxi (MS); On-site; USD 11,020 - 13,776; Full time

Job summary

Hibbett in Louisville, Mississippi is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable in each department and promote promotions while upholding company standards.

As a store ambassador, you will create a welcoming shopping experience, assist customers during peak periods, handle basic store operations, and work with the team to meet and exceed sales targets while following policies and procedures.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise.
• Set and monitor sales goals; work to exceed targets.
• Uphold company policies and standards as listed in manuals and memos.
• Assist in daily store operations, including tasks lists, shipments, and maintenance.
• Present merchandise to promote and sell according to the knowledge manual.
• Identify and communicate merchandise needs, pricing concerns, and operations issues to management.
• Attend staff meetings and trainings for the store.
• Protect assets and financial information by ensuring internal controls and reporting suspected fraud.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett in Louisville, Mississippi is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable in each department and promote promotions while upholding company standards.

As a store ambassador, you will create a welcoming shopping experience, assist customers during peak periods, handle basic store operations, and work with the team to meet and exceed sales targets while following policies and procedures.