Customer-Focused Sales Associate

Hibbett; Jacksonville (FL); On-site; USD 16,531 - 22,041; Part time

Job summary

Hibbett in Jacksonville, FL is seeking a Sales Associate to deliver quality customer service and drive merchandise sales. You will become knowledgeable in each product area and promote promotions while representing the brand.

The role emphasizes assisting customers, meeting sales targets, and adhering to store policies. It is an hourly, non-exempt position reporting to the Store Manager.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.

Skills

Customer service

Interpersonal skills

Communication skills

Team player

Self-starter

Attention to detail

Multi-tasking

Job description

Hibbett in Jacksonville, FL is seeking a Sales Associate to deliver quality customer service and drive merchandise sales. You will become knowledgeable in each product area and promote promotions while representing the brand.

The role emphasizes assisting customers, meeting sales targets, and adhering to store policies. It is an hourly, non-exempt position reporting to the Store Manager.