Retail Sales Associate: Customer Service Pro

Hibbett; Biloxi (MS); On-site; USD 10,228 - 14,568; Full time

Job summary

The Sales Associate at Hibbett in Batesville, MS provides quality customer service and drives product sales. You’ll be knowledgeable in product areas, promote promotions, and represent the brand to create a memorable shopping experience. This role emphasizes customer engagement and merchandise promotion across the store.

You will support store operations, meet sales targets, and uphold all company policies while contributing to a positive team environment in a fast-paced retail setting.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service as highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold company policies, procedures, and standards as listed in manuals.
• Assist in daily store operations, including completing work lists, clean up, and shipments.
• Present merchandise to promote and sell goods using product knowledge guidance.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs and communicate issues to store management.
• Attend staff meetings and clinics for the store.
• Protect assets and financial information, flag potential fraud.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Attention to detail

Self-motivation

Job description

The Sales Associate at Hibbett in Batesville, MS provides quality customer service and drives product sales. You’ll be knowledgeable in product areas, promote promotions, and represent the brand to create a memorable shopping experience. This role emphasizes customer engagement and merchandise promotion across the store.

You will support store operations, meet sales targets, and uphold all company policies while contributing to a positive team environment in a fast-paced retail setting.