Customer-First Sales Associate

Hibbett; Missouri; On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett in Mississippi is seeking a Sales Associate to deliver quality customer service, promote merchandise, and support store operations. The role requires knowledge of product areas and upholding store policies.

You will work as part of the Operations team, earn $9.00 per hour, non-exempt, and report to the Store Manager. This position offers hands-on training and opportunities to grow with the store.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal communication

Attention to detail

Team player

Multi-tasking

Self-motivated

Job description

Hibbett in Mississippi is seeking a Sales Associate to deliver quality customer service, promote merchandise, and support store operations. The role requires knowledge of product areas and upholding store policies.

You will work as part of the Operations team, earn $9.00 per hour, non-exempt, and report to the Store Manager. This position offers hands-on training and opportunities to grow with the store.