Customer-Driven Sales Associate

Hibbett; Biloxi (MS); On-site; USD 11,020 - 13,776; Full time

Job summary

Hibbett in Clinton, Mississippi is seeking a Sales Associate to deliver outstanding customer service and drive product sales. You will be knowledgeable in each product area, promote current promotions, and serve as an ambassador of the brand to create a memorable shopping experience that helps attract and retain customers.

The role focuses on teamwork, meeting sales targets, supporting daily store operations, attending staff meetings, and protecting store assets with proper internal controls.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and managing multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations, personnel, visual, and customer service manuals, and memos with the company’s direction.
• Assist in daily operations, including completing work lists, clean‑up lists, weekly shipments, and store maintenance.
• Utilize merchandising techniques to promote and sell goods, following guidance in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring accurate internal controls and reporting potential fraud risk.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett in Clinton, Mississippi is seeking a Sales Associate to deliver outstanding customer service and drive product sales. You will be knowledgeable in each product area, promote current promotions, and serve as an ambassador of the brand to create a memorable shopping experience that helps attract and retain customers.

The role focuses on teamwork, meeting sales targets, supporting daily store operations, attending staff meetings, and protecting store assets with proper internal controls.