Customer-Driven Retail Sales Pro

Macy's; Mesa (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, turning visits into memorable experiences. You’ll understand customer needs, offer personalized recommendations, and help customers find the right products and services on the sales floor or in fitting rooms.

You’ll contribute to hitting daily sales goals, stay informed on new arrivals and promotions, and maintain a welcoming store environment.

Qualifications

• Ability to work flexible hours including weekends.
• Strong customer service and communication skills.
• Able to read and follow policies in English.
• Comfortable using electronics and cash register.

Responsibilities

• Greet customers and understand their needs to tailor recommendations.
• Learn about arrivals, promotions and top-selling items.
• Engage with customers to educate and sell with confidence.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Promote Macy’s Loyalty program and thank customers at checkout.

Skills

Flexible hours

Customer communication

Policy literacy

Team collaboration

Sales goal driven

People skills

Adaptability

Independent & team work

Tech-savvy

Tools

Cash register

POS system

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, turning visits into memorable experiences. You’ll understand customer needs, offer personalized recommendations, and help customers find the right products and services on the sales floor or in fitting rooms.

You’ll contribute to hitting daily sales goals, stay informed on new arrivals and promotions, and maintain a welcoming store environment.