Customer-Driven Home Improvement Sales Pro

Lowe's Companies, Inc.; Danbury (CT); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Sales Specialist in a part-time capacity to engage customers, assess project needs, and guide them to suitable home improvement solutions. You will be a product expert, explaining features, promotions, and financing options to close sales.

The role emphasizes active customer interaction, cross-functional collaboration, and possible progression within various departments such as Appliances, Flooring, or Hardware. Training and development support are provided.

Qualifications

• Minimum 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (or 3 years external experience in customer-facing sales or 18 months Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic.

Responsibilities

• Provide SMART customer service by understanding customer needs and communicating advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing estimates, scheduling installer visits, processing orders and installations, and following up to ensure project completion.
• If in Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales and coordinate with vendors/stores for stock replenishment.
• Perform price reviews and maintain pricing documentation.
• Support checkout functions and store communications.
• Train associates on the Sales floor and coach on development.
• Complete other duties as assigned.

Skills

Customer service

Sales

Communication

Bilingual

Education

High School Diploma or GED

Job description

Lowe's Companies, Inc. is seeking a Sales Specialist in a part-time capacity to engage customers, assess project needs, and guide them to suitable home improvement solutions. You will be a product expert, explaining features, promotions, and financing options to close sales.

The role emphasizes active customer interaction, cross-functional collaboration, and possible progression within various departments such as Appliances, Flooring, or Hardware. Training and development support are provided.