Home Improvement Sales Pro - Customer Solutions

Lowe's Companies, Inc.; North Augusta (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company 401(k) with match

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a part-time Sales Specialist in the United States to help customers find products and translate great project ideas into reality. You will be the first point of contact, guiding shoppers through needs assessment and product selection in a fast-paced store environment.

You will become a product expert, explaining features, promotions, and financing options to close sales while delivering exceptional service.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (Or 3 years external sales or 18 months Lowe’s if education requirement is not met).
• 1 year experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned

Skills

Customer-facing sales

Sales goals / metrics

Communication

Basic math

Bilingual skills

Education

High School Diploma or GED

Job description

Lowe's is seeking a part-time Sales Specialist in the United States to help customers find products and translate great project ideas into reality. You will be the first point of contact, guiding shoppers through needs assessment and product selection in a fast-paced store environment.

You will become a product expert, explaining features, promotions, and financing options to close sales while delivering exceptional service.