Customer-Driven Full-Stack Solutions Engineer (Hybrid)

OpenAI; United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model (3 days in office)

Travel up to 50%

Job summary

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. This role is based in NYC with a hybrid model of 3 days in the office per week, relocation assistance, and travel up to 50% to meet customer needs.

You will be a customer-focused software engineer, designing and implementing scalable solutions that leverage OpenAI’s APIs to solve real customer problems while collaborating with Sales, Solutions Engineering, and Customer

Responsibilities

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
• Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.

Job description

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. This role is based in NYC with a hybrid model of 3 days in the office per week, relocation assistance, and travel up to 50% to meet customer needs.

You will be a customer-focused software engineer, designing and implementing scalable solutions that leverage OpenAI’s APIs to solve real customer problems while collaborating with Sales, Solutions Engineering, and Customer