Customer-Driven Forward Deployed Engineer

Actively

New York (NY)

On-site

USD 140,000 - 180,000

Full time

3 days ago
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Benefits offered by this job

Competitive Early-Stage Equity
Health, Dental, Vision Coverage
Unlimited PTO + Recharge Days
Catered Lunch on Tuesday & Friday
Fully Stocked Kitchen
Cutting-Edge Tech & Tools
Annual Off-sites & Monthly Events
Commuter Benefits
Cozy Office in NYC

Job summary

Actively AI is seeking a Forward Deployed Engineer to work directly with customers, owning onboarding from Salesforce integration to delivering measurable results. You’ll run multi-week pilots, iterate post-onboarding, and analyze data with engineering to improve outcomes.

This role blends engineering, data science, and customer interactions to scale value. Ideal candidates have strong Python/SQL skills, ML fundamentals, and experience with enterprise customers.

Qualifications

  • Strong Python and SQL skills with basic ML understanding.
  • Experience translating customer needs into technical solutions.
  • Familiarity with LLM-based products is a plus.

Responsibilities

  • Own onboarding lifecycle from Salesforce integration to configuration.
  • Lead multi-week pilots to prove ROI and drive conversions.
  • Maintain post-onboarding engagement, iterate on performance.
  • Analyze data/model performance and GTM workflows with eng teams.
  • Build tools and processes to shorten onboarding and enable self-serve.
  • Collaborate with founders and product/engineering to guide roadmap.

Skills

Python
SQL
ML fundamentals
LLM-based products

Tools

Salesforce
ML tooling

Job description

Actively AI is seeking a Forward Deployed Engineer to work directly with customers, owning onboarding from Salesforce integration to delivering measurable results. You’ll run multi-week pilots, iterate post-onboarding, and analyze data with engineering to improve outcomes.

This role blends engineering, data science, and customer interactions to scale value. Ideal candidates have strong Python/SQL skills, ML fundamentals, and experience with enterprise customers.

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