Customer-Driven Forward Deployed Engineer

Actively; New York (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive Early-Stage Equity

Health, Dental, Vision Coverage

Unlimited PTO + Recharge Days

Catered Lunch on Tuesday & Friday

Fully Stocked Kitchen

Cutting-Edge Tech & Tools

Annual Off-sites & Monthly Events

Commuter Benefits

Cozy Office in NYC

Job summary

Actively AI is seeking a Forward Deployed Engineer to work directly with customers, owning onboarding from Salesforce integration to delivering measurable results. You’ll run multi-week pilots, iterate post-onboarding, and analyze data with engineering to improve outcomes.

This role blends engineering, data science, and customer interactions to scale value. Ideal candidates have strong Python/SQL skills, ML fundamentals, and experience with enterprise customers.

Qualifications

• Strong Python and SQL skills with basic ML understanding.
• Experience translating customer needs into technical solutions.
• Familiarity with LLM-based products is a plus.

Responsibilities

• Own onboarding lifecycle from Salesforce integration to configuration.
• Lead multi-week pilots to prove ROI and drive conversions.
• Maintain post-onboarding engagement, iterate on performance.
• Analyze data/model performance and GTM workflows with eng teams.
• Build tools and processes to shorten onboarding and enable self-serve.
• Collaborate with founders and product/engineering to guide roadmap.

Skills

Python

SQL

ML fundamentals

LLM-based products

Tools

Salesforce

ML tooling

Job description

Actively AI is seeking a Forward Deployed Engineer to work directly with customers, owning onboarding from Salesforce integration to delivering measurable results. You’ll run multi-week pilots, iterate post-onboarding, and analyze data with engineering to improve outcomes.

This role blends engineering, data science, and customer interactions to scale value. Ideal candidates have strong Python/SQL skills, ML fundamentals, and experience with enterprise customers.