AI-Powered Forward Deployed Engineer

100 Salesforce, Inc.; San Francisco (CA); On-site; USD 98,000 - 317,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee stock purchase

Job summary

Salesforce is seeking Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise environments. You’ll join a delivery team and co-build with a Deployment Strategist to ship production-ready AI solutions from day one.

You’ll work on end-to-end deployments across configuration, customization, and integration, leveraging AI tools and platforms. The role requires 3+ years of software delivery experience and a customer-facing mindset, with travel ~25%.

Qualifications

• 3+ years of software engineering or technical delivery experience, with at least one production system.
• Degree in Computer Science or a related field.
• Prior customer-facing technical delivery experience required.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex, and willing to add to that list as work demands.
• Hands-on with LLMs and prompt engineering.
• Able to explain why a prompt failed and what you'd change.
• Understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.

Responsibilities

• Develop AI agents and experiences that take real actions for real organizations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform.
• Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Model the data, ship the pipeline, validate the output.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.
• Co-build alongside customers and partners, sharing best practices and enablement as you go.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
• Your real-world experience is the product feedback loop.
• Partner with the Deployment Strategist to translate customer business challenges into agentic solutions that actually ship.

Skills

3+ years software engineering

Production system

Python

JavaScript/TypeScript

Java

Apex

Education

Bachelor's degree in Computer Science or related field

Tools

LangChain

LlamaIndex

Snowflake

Databricks

BigQuery

Salesforce Data 360

Job description

Salesforce is seeking Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise environments. You’ll join a delivery team and co-build with a Deployment Strategist to ship production-ready AI solutions from day one.

You’ll work on end-to-end deployments across configuration, customization, and integration, leveraging AI tools and platforms. The role requires 3+ years of software delivery experience and a customer-facing mindset, with travel ~25%.