Customer-Driven Financial Services Specialist

Attain Finance; Corbin (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Emergency Relief Fund

Attain4All

Job summary

Attain Finance, including brands like Heights Finance and Cash Money, seeks a Financial Service Representative to deliver outstanding service and build relationships with customers in Corbin, KY. You will guide loan processes, upsell relevant products, and manage inbound while making outbound calls.

The role offers a full-time schedule with base hourly pay and comprehensive benefits, including growth opportunities and a focus on compliance and customer care.

Qualifications

• Customer focus to help others and provide top-tier service in every interaction.
• Sales mindset to upsell and cross-sell financial products.
• Strong communication skills, both verbal and written.
• Problem-solving ability to think on your feet and offer solutions.
• Adaptability to learn new systems and processes.
• Team player with collaborative spirit and willingness to contribute.

Responsibilities

• Deliver exceptional service to new and existing customers through the loan process.
• Drive sales growth using consultative techniques to educate customers.
• Engage customers via inbound calls and proactive outbound calls.
• Support delinquency management by offering solutions and resolving issues.
• Learn and grow through hands-on training and mentoring.
• Ensure compliance with regulatory guidelines and policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Attain Finance, including brands like Heights Finance and Cash Money, seeks a Financial Service Representative to deliver outstanding service and build relationships with customers in Corbin, KY. You will guide loan processes, upsell relevant products, and manage inbound while making outbound calls.

The role offers a full-time schedule with base hourly pay and comprehensive benefits, including growth opportunities and a focus on compliance and customer care.