Customer‑Centric Financial Services Rep

Loansbyworld; Princeton (KY); On-site; USD 42,981,120 - 55,104,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan (including company match)

Paid holidays and vacation

Job summary

World Finance in Princeton, KY is seeking a dedicated Financial Services Representative to assist the Branch Manager in running the office and growing customer relationships. This role emphasizes customer service, lending basics, and accurate cash handling in a fast-paced environment.

You will guide customers through loan applications, process payments, and help support branch operations while maintaining a strong commitment to the company values and community presence.

Qualifications

• Must demonstrate self-confidence and organizational skills.
• History of choosing kindness, showing compassion, and helping others.
• Willingness to seek quality-driven solutions and embrace new ideas.
• Absolute team player—pitching in when needed and accepting help.
• To perform this job successfully, an employee must have basic computer skills.
• A valid driver’s license & access to dependable transportation.

Responsibilities

• Guide customers toward upward credit mobility through good financial choices.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money to and from the bank.
• Maintain strong customer relationships and build community within your branch.

Skills

Customer service

Communication

Self-confidence

Organizational skills

Kindness

Team player

Basic computer skills

Driver’s license

Reliable transportation

Job description

World Finance in Princeton, KY is seeking a dedicated Financial Services Representative to assist the Branch Manager in running the office and growing customer relationships. This role emphasizes customer service, lending basics, and accurate cash handling in a fast-paced environment.

You will guide customers through loan applications, process payments, and help support branch operations while maintaining a strong commitment to the company values and community presence.