Financial Service Pro: Growth, Training & Benefits

Attain Finance; Millington (TN); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

401(k) with company match

Tuition Reimbursement

Employee Assistance Program

Leadership Development Programs

Monthly Bonus Program

Job summary

Attain Finance is hiring a Financial Service Representative to deliver exceptional customer service, guide clients through loan processes, and promote financial products. You’ll handle inbound and outbound calls, build relationships, and contribute to a high-performing team in a fast-paced consumer finance environment.

Join a company that values growth, offers comprehensive benefits, and opportunities for advancement across our Cash Money®, LendDirect®, and Heights Finance brands within the

Qualifications

• Customer focus: genuine desire to help others and provide top-tier service in every interaction.
• Sales mindset: confidence in promoting products and services that meet customer needs.
• Strong communication: clear verbal and written communication to build rapport quickly.
• Problem-solving: ability to think on your feet and offer creative solutions.
• Adaptability: willingness to learn new systems and processes in a dynamic environment.
• Team player: collaborative spirit with a desire to contribute to team success.
• Educational background: high school diploma or equivalent; college coursework a plus.
• Industry experience: experience in customer service or consumer finance is preferred but not required.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Educational background

Industry experience

Education

High School diploma or equivalent

Job description

Attain Finance is hiring a Financial Service Representative to deliver exceptional customer service, guide clients through loan processes, and promote financial products. You’ll handle inbound and outbound calls, build relationships, and contribute to a high-performing team in a fast-paced consumer finance environment.

Join a company that values growth, offers comprehensive benefits, and opportunities for advancement across our Cash Money®, LendDirect®, and Heights Finance brands within the