Customer-Driven Counter Sales Pro

Colonial Group; Hudson, Northern (FL, KY); Hybrid; USD 34,000 - 46,000; Full time

Job summary

Colonial Group is seeking a Counter Salesperson in Hudson, FL. This role focuses on delivering excellent customer service at the sales counter, processing orders, and maintaining accurate product knowledge to drive sales and customer satisfaction.

You will assist customers with purchases, handle returns, support inventory management, and collaborate with the Profit Center and Credit Manager to manage risks and ensure smooth operations. A strong emphasis on safety and teamwork is required.

Qualifications

• 1+ years’ experience in customer service or counter sales; contractor sales preferred.

Responsibilities

• Assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify pick ticket ship date and obtain customer signature before releasing material.
• Provide customers with information on product specs, pricing, and availability.
• Keep counter area clean, stocked, and safely displayed.
• Ensure security and control at the customer contact point.
• Notify management of credit risks and changes in customer business.
• Process cash sale returns and refund paperwork.
• Inform supervisor of inventory levels that could impact service.
• Assist coworkers with calls, stocking, and pulling delivery orders.
• Complete required safety and compliance training.
• Perform other related duties as assigned.

Skills

Customer service

Counter sales

Verbal communication

Product knowledge

Teamwork

Job description

Colonial Group is seeking a Counter Salesperson in Hudson, FL. This role focuses on delivering excellent customer service at the sales counter, processing orders, and maintaining accurate product knowledge to drive sales and customer satisfaction.

You will assist customers with purchases, handle returns, support inventory management, and collaborate with the Profit Center and Credit Manager to manage risks and ensure smooth operations. A strong emphasis on safety and teamwork is required.