Counter Sales Specialist: Customer-Centric Closer

Colonial Group; Austin (TX); Presencial; USD 30.000 - 46.000; Jornada completa

Descripción de la vacante

Colonial Group seeks a Counter Salesperson to assist customers at the Profit Center, process sales orders, and build lasting relationships. You will help manage inventory, respond to inquiries, and support credit and revenue targets while maintaining a clean, safe counter area.

The role emphasizes strong customer service, product knowledge, and teamwork in a fast-paced environment, with a focus on accuracy and service quality.

Formación

• 1+ years of experience in customer service or counter sales.
• Knowledge of products sold in the Profit Center.
• Outstanding customer service and verbal communication skills.

Responsabilidades

• Assist customers who purchase and/or pick up merchandise at the Profit Center.
• Process Sales Orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify pick tickets and ensure proper customer signatures for releases.
• Provide information on product specs, pricing, and availability.
• Keep counter area and displays clean, stocked, and safely displayed.
• Communicate changes in a customer’s business that might impact credit risk.
• Process cash sale returns and refunds according to policy.
• Notify supervisor of inventory levels that could affect service.
• Answer calls, stock merchandise, and pull orders for delivery.
• Complete required safety and compliance training.

Descripción del empleo

Colonial Group seeks a Counter Salesperson to assist customers at the Profit Center, process sales orders, and build lasting relationships. You will help manage inventory, respond to inquiries, and support credit and revenue targets while maintaining a clean, safe counter area.

The role emphasizes strong customer service, product knowledge, and teamwork in a fast-paced environment, with a focus on accuracy and service quality.