Bank Teller — Elevate Customer Experience & Growth

PNC; Euclid (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

PNC in Willoughby, Ohio is seeking a Full-Time Teller to join our Retail Branch team. The role focuses on delivering a personalized customer experience, educating customers on financial options, and identifying banking opportunities during interactions.

You will support teller operations, process transactions accurately, and refer customers to branch staff as needed. A no-degree requirement is noted, with emphasis on customer service and compliance with bank policies.

Qualifications

• No degree required; a combination of education and experience may be considered.
• Strong customer focus and service orientation.
• Ability to follow policies and work within banking compliance.

Responsibilities

• Delivers a unique customer experience, educates customers on alternatives, and identifies banking opportunities.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Engages customers in the lobby to position PNC products and educate options for financial transactions.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Willoughby, Ohio is seeking a Full-Time Teller to join our Retail Branch team. The role focuses on delivering a personalized customer experience, educating customers on financial options, and identifying banking opportunities during interactions.

You will support teller operations, process transactions accurately, and refer customers to branch staff as needed. A no-degree requirement is noted, with emphasis on customer service and compliance with bank policies.