Customer-Centric Teller: Grow Loyalty & Transactions

PNC; Columbus (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Paid holidays and vacation

Job summary

PNC is seeking a Teller for our Retail Branch in Columbus, Ohio (Georgesville). This in-office role focuses on delivering a personalized customer experience, uncovering banking opportunities, and leveraging technology to assist customers with transactions.

The successful candidate will join a team dedicated to accuracy, risk awareness, and customer-centric service. No degree is required, and prior experience is not mandatory; a combination of education and experience may be considered.

Qualifications

• Roles at this level typically do not require a university/college degree; no degree is required.
• No specific degree is required; a comparable combination of education and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty; processes various customer interactions.
• Identifies banking opportunities during interactions and makes appropriate referrals.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on managing transactions using technology and available resources.
• Ensures teller and branch operations are conducted efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy

Attention to Detail

Effective Communications

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Teller for our Retail Branch in Columbus, Ohio (Georgesville). This in-office role focuses on delivering a personalized customer experience, uncovering banking opportunities, and leveraging technology to assist customers with transactions.

The successful candidate will join a team dedicated to accuracy, risk awareness, and customer-centric service. No degree is required, and prior experience is not mandatory; a combination of education and experience may be considered.