Customer Delivery Advocate

Carvana; Miami (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Health & Wellness: 100% healthcare

Paid time off (13 days first year)

Tuition reimbursement

Employee stock purchase plan

Professional development

Job summary

Carvana is seeking enthusiastic Customer Advocates with at least 2 years of customer-facing experience to join our team. The role involves delivering vehicles to customers, loading vehicles onto car haulers, completing paperwork, and maintaining a safe driving record.

Competitive starting pay and growth opportunities are offered. Positions require availability seven days per week with rotating days off; benefits include healthcare, retirement plans, paid time off, and professional development

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.

Responsibilities

• Deliver vehicles straight to customers' doors with our custom car haulers (training provided).
• Frequently load/unload vehicles onto the hauler (physical work).
• Complete customer paperwork and add thorough notes in our tracking system.
• Drive safely and maintain a clean driving record per Carvana CMV Driver Qualification policy.

Skills

Customer-facing experience

English proficiency

Job description

Carvana is seeking enthusiastic Customer Advocates with at least 2 years of customer-facing experience to join our team. The role involves delivering vehicles to customers, loading vehicles onto car haulers, completing paperwork, and maintaining a safe driving record.

Competitive starting pay and growth opportunities are offered. Positions require availability seven days per week with rotating days off; benefits include healthcare, retirement plans, paid time off, and professional development