Vehicle Delivery & Customer Advocate

Carvana; Richmond (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Carvana match

Paid time off

Employee Stock Purchase Plan

Job summary

Carvana is seeking Customer Advocates with at least 2 years of customer-facing experience to help reintroduce happiness into the car-buying process. The role involves field and on-site duties, with training provided for the car hauler operations.

Starting at $20/hr with plans for growth through performance-based programs, you can progress to higher rates as you develop within the team. Benefits include health coverage and retirement options.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.
• Physically able to perform demanding tasks (lifting up to 50 lbs) and drive/ unload vehicles.

Responsibilities

• Deliver vehicles to customers' doors using car haulers and receive training.
• Load/unload vehicles onto haulers and inspect hauler for safety.
• Complete customer paperwork and maintain notes in tracking system.
• Drive safely with a clean driving record per company policy.

Skills

Customer-facing experience

English literacy

Physical stamina

Job description

Carvana is seeking Customer Advocates with at least 2 years of customer-facing experience to help reintroduce happiness into the car-buying process. The role involves field and on-site duties, with training provided for the car hauler operations.

Starting at $20/hr with plans for growth through performance-based programs, you can progress to higher rates as you develop within the team. Benefits include health coverage and retirement options.