Customer Communications & Dispatch Specialist

Canon U.S.A., Inc.; Burlington (NJ); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employee referrals

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon swag

Job summary

Canon U.S.A., Inc. is seeking a Customer Communications Representative I in Burlington, NJ to ensure calls are answered and logged accurately while delivering top-tier service to internal and external customers.

The role supports dispatch teams, handles emails, and responds to inquiries with meticulous follow-through, requiring a HS diploma or GED and 1–2 years of related experience. The position offers a full-time employment with an hourly rate of $17.20–$21.84 and opportunities to grow within

Qualifications

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• Strong verbal and written communication skills.
• Proficient in MS Office, strong attention to detail, organized and able to multitask.

Responsibilities

• Provides outstanding service to customers calling the dispatch team for service.
• Responds to routine customer inquiries via live call or Email as needed.
• Provides follow through on any special customer needs in a timely manner.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Education

HS Diploma or GED

Tools

MS Office

Job description

Canon U.S.A., Inc. is seeking a Customer Communications Representative I in Burlington, NJ to ensure calls are answered and logged accurately while delivering top-tier service to internal and external customers.

The role supports dispatch teams, handles emails, and responds to inquiries with meticulous follow-through, requiring a HS diploma or GED and 1–2 years of related experience. The position offers a full-time employment with an hourly rate of $17.20–$21.84 and opportunities to grow within