Customer-Centric Teller: Kindness, Trust & Growth

Frost; Schertz (TX); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Referral bonus

Job summary

Frost Bank in Texas seeks a Teller to be the welcoming face of the bank, handling routine transactions and assisting customers with a friendly, professional approach.

The role emphasizes accuracy, cash handling, and exceptional service, with a schedule Monday–Friday and Saturday availability. The position supports Frost’s 150-year legacy of community banking and values integrity and customer care.

Qualifications

• Must have cash-handling experience.
• Excellent written and verbal communication required.
• Proficiency with Microsoft Office applications.
• Strong customer-service mindset and problem-solving abilities.

Responsibilities

• Provide exceptional customer service and teller services that meet performance standards.
• Perform daily credit and debit transactions in line with bank policies.
• Maintain cash on hand and complete daily teller settlements.
• Fill change orders, wire transfers, and bankcard advances; exchange negotiable instruments.
• Manage risk and actively practice loss prevention.
• Demonstrate critical-thinking, accuracy, and efficiency in daily tasks.
• Act with Integrity, Caring, and Excellence to achieve favorable outcomes.

Skills

Cash-handling experience

Customer service

Communication skills

Tools

Microsoft Office

Job description

Frost Bank in Texas seeks a Teller to be the welcoming face of the bank, handling routine transactions and assisting customers with a friendly, professional approach.

The role emphasizes accuracy, cash handling, and exceptional service, with a schedule Monday–Friday and Saturday availability. The position supports Frost’s 150-year legacy of community banking and values integrity and customer care.