Customer-First Teller: Build Trust & Smiles Daily

Frost; Manor (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Tuition reimbursement

Job summary

Frost is seeking a Teller to be the first point of contact for customers, delivering trusted banking experiences with integrity and empathy. You’ll handle cash transactions, assist customers with deposits and withdrawals, and support daily bank operations in a friendly, efficient manner.

Ideal candidates bring solid cash handling, strong communication, and a passion for helping people. The role emphasizes accuracy, service quality, and teamwork in a community-focused environment.

Qualifications

• Cash-handling experience.
• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.

Responsibilities

• Provide exceptional customer service and teller services that meet performance standards.
• Perform daily credit and debit transactions in compliance with bank policies.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change orders, wire transfers, and negotiate instruments.
• Manage risk while practicing loss prevention.
• Utilize critical-thinking skills and strive for accuracy and efficiency.
• Act with integrity, caring, and excellence to achieve positive outcomes.

Skills

Cash handling

Communication skills

Customer service

Microsoft Office

Job description

Frost is seeking a Teller to be the first point of contact for customers, delivering trusted banking experiences with integrity and empathy. You’ll handle cash transactions, assist customers with deposits and withdrawals, and support daily bank operations in a friendly, efficient manner.

Ideal candidates bring solid cash handling, strong communication, and a passion for helping people. The role emphasizes accuracy, service quality, and teamwork in a community-focused environment.