Teller: Kind, Customer‑Focused Banking Pro

Frost Bank; New Braunfels (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) matching

Holiday and paid time off

Job summary

Frost Bank is seeking a Teller who serves as the first point of contact for customers. You will handle daily transactions, cash handling, and cash-related duties while upholding Frost's commitment to integrity and service.

This on-site role supports community banking and requires dependable availability Monday–Friday, with Saturday shifts. Successful candidates demonstrate excellent communication, strong customer service, and accuracy in cash handling, cash settlements, and transactions.

Qualifications

• Cash-handling experience required.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Next-level customer service skills.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Tools

Microsoft Office

Job description

Frost Bank is seeking a Teller who serves as the first point of contact for customers. You will handle daily transactions, cash handling, and cash-related duties while upholding Frost's commitment to integrity and service.

This on-site role supports community banking and requires dependable availability Monday–Friday, with Saturday shifts. Successful candidates demonstrate excellent communication, strong customer service, and accuracy in cash handling, cash settlements, and transactions.