Customer-Centric Teller: Grow Your Banking Career

PNC Financial Services Group, Inc.; Elkridge (MD); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

Life Insurance

Disability insurance

401(k) with match

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for the Elkridge branch in Maryland. You will deliver a personalized customer experience, educating clients on financial options and referring opportunities to branch staff.

In this in-office role, you will engage customers, demonstrate digital tools, and ensure accurate daily operations while following policies and risk controls. Base salary ranges with incentives are provided, emphasizing service and growth within the branch.

Qualifications

• No university degree required; roles may accept a high school diploma or equivalent.

Responsibilities

• Deliver a customer-centric experience by handling various customer interactions and educating options for financial actions.
• Identify banking opportunities during conversations and refer to branch staff as appropriate.
• Engage customers in the lobby to promote PNC products and leverage technology for transactions.
• Maintain efficient and accurate teller and branch operations and adhere to policies and risk controls.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for the Elkridge branch in Maryland. You will deliver a personalized customer experience, educating clients on financial options and referring opportunities to branch staff.

In this in-office role, you will engage customers, demonstrate digital tools, and ensure accurate daily operations while following policies and risk controls. Base salary ranges with incentives are provided, emphasizing service and growth within the branch.