Customer-Centric Teller & Financial Wellness Advocate

PNC; Denver (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) with match

Paid time off

Job summary

PNC is seeking a Teller to be based in Wheat Ridge, CO. This in-office role delivers a personalized customer experience, identifies banking opportunities, and promotes PNC products. You will help customers manage transactions using technology while maintaining accurate branch operations.

The role emphasizes customer focus, risk management, and adherence to policies, with pay transparency noted. Spanish preferred for language assessments in some cases.

Qualifications

• No degree required
• Prior experience not required
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience and educates customers on options for financial interactions.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement to promote PNC products and educate on managing transactions with technology.
• Applies product and procedural knowledge to solve customers' problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer Focused

Managing Risk

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Proactive Sales

Job description

PNC is seeking a Teller to be based in Wheat Ridge, CO. This in-office role delivers a personalized customer experience, identifies banking opportunities, and promotes PNC products. You will help customers manage transactions using technology while maintaining accurate branch operations.

The role emphasizes customer focus, risk management, and adherence to policies, with pay transparency noted. Spanish preferred for language assessments in some cases.