Customer-Focused Teller: Banking With Impact

PNC; State College (Centre County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

401(k) with match

Disability protection

Job summary

PNC seeks a Teller for its Retail Banking team based at the Dubois, PA branch. The role emphasizes delivering an outstanding customer experience, educating customers on available financial options, and identifying opportunities to grow the bank's share of wallet.

The position is in-office and supports daily branch operations. The ideal candidate can communicate clearly, handle multiple interactions, and adhere to policies while providing accurate service.

Qualifications

• Delivers a customer‑focused experience to improve financial wellbeing and loyalty.
• Recognizes banking opportunities during customer interactions and makes referrals.
• Educates customers on options for managing transactions and leveraging technology.

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives available for their financial interactions.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Adheres to policies and ensures teller operations are efficient and accurate.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Education

No Degree

Job description

PNC seeks a Teller for its Retail Banking team based at the Dubois, PA branch. The role emphasizes delivering an outstanding customer experience, educating customers on available financial options, and identifying opportunities to grow the bank's share of wallet.

The position is in-office and supports daily branch operations. The ideal candidate can communicate clearly, handle multiple interactions, and adhere to policies while providing accurate service.