Teller: Customer-Centric Banking & Growth Path

Associated Bank; Racine (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Pension plan

Volunteer time off

Diversity-focused Colleague Resource/G

Employee stock purchase plan

Job summary

Associated Bank in Racine, Wisconsin is seeking a Teller to deliver friendly, professional service and accurately process customer transactions. You will identify customer needs and refer them to colleagues for tailored financial solutions while promoting our offers and digital tools.

In this front-line role you’ll support daily branch operations, learn to use self-service banking tools, and collaborate with teammates across branches to ensure seamless service.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of demonstrated customer service experience.
• Spanish bilingual preferred.
• Retail banking experience is a plus.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.

Skills

Customer service

Spanish bilingual

Education

High school diploma or equivalent

Job description

Associated Bank in Racine, Wisconsin is seeking a Teller to deliver friendly, professional service and accurately process customer transactions. You will identify customer needs and refer them to colleagues for tailored financial solutions while promoting our offers and digital tools.

In this front-line role you’ll support daily branch operations, learn to use self-service banking tools, and collaborate with teammates across branches to ensure seamless service.