Customer-Centric Store Leader: Front-End & Team Growth

Sprouts Farmers Market; Parker (CO); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

15% employee discount

DailyPay

401(K) Retirement plan

Employee Assistance Program

Job summary

Sprouts Farmers Market is seeking a Service Manager to inspire a team delivering superior customer service in a fast-paced setting. You will lead front-end operations, schedule staff, and step in for Store/Assistant Store Manager as needed, driving sales, labor, and store goals.

You will recruit, train, and develop hourly team members, ensure safe, compliant operations, and maintain high customer advocacy through proactive leadership and clear communication.

Qualifications

• Be at least 21 years of age.
• High school diploma or equivalent; degree preferred in business/retail.
• Experience leading building operations including profit and loss, safety, staffing and training.
• Strong written and verbal communication; detail oriented and analytical.
• Proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and HR software.

Responsibilities

• Positively shape the culture in the store by modeling leadership aligned to Sprouts values.
• Drive customer satisfaction by ensuring superior service throughout the store.
• Lead front-end operations and oversee store in the absence of management.
• Recruit, engage, and retain team members; manage schedules and training.
• Ensure compliance with safety, labeling, health, and weights and measures standards.
• Coordinate hiring events and build candidate pipelines with Region Talent Advisor Specialist.
• Manage staffing, performance appraisals, and disciplinary actions.
• Oversee cash handling, department records, and store sign postings.

Skills

Leadership

Customer service

Team management

Scheduling

Communication

Education

High school diploma or equivalent

Degree in business management/retail preferred

Tools

Microsoft Office

Bookkeeping/Accounting software

Time and attendance software

Human resources software

Job description

Sprouts Farmers Market is seeking a Service Manager to inspire a team delivering superior customer service in a fast-paced setting. You will lead front-end operations, schedule staff, and step in for Store/Assistant Store Manager as needed, driving sales, labor, and store goals.

You will recruit, train, and develop hourly team members, ensure safe, compliant operations, and maintain high customer advocacy through proactive leadership and clear communication.